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Attention! This vacancy has now expired.
Jobtitle Technical Support Manager, Card Payment Technology (Dubai Based)
Company ConnectedGroup
Location Dubai
Job details Our client is a global market leader of electronic payment smart card system; they are currently seeking for a Technical Support Manager to join their team in Dubai.

Responsibilities

The Post Holder must ensure that the agreed service levels and scope of support are met.
  • First level analysis of any issue with provision of on-site and on-call assistance.
  • Testing any patches in the test environment, and applying to the production environment.
  • Carrying out periodic preventative and maintenance activities.
  • Assisting in software release planning, change control and change management.
  • Submitting daily and monthly issues log to line manager, senior management and client


Requirements

At least 5 years extensive knowledge and experience in the following areas:
  • The support and maintenance of mission critical applications.
  • Payment clearing house functions.
  • Transaction processing applications and point of sale terminals.
  • Card production and card management applications.
  • On-line and batch mode transaction processing.
  • BEA Weblogic and Portal version 9 administration.
  • HPUX version 11 or above and Windows 2003 Server.
  • Oracle 10g DBMS and Real Application Cluster administration.
  • PLSQL/SQL review and tuning.
  • Working experience in the Middle East with good communication skills in written and oral English language.
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